Privacy Policy

This Privacy Policy explains how we collect, use, and safeguard information when you use our CRM hosted at crm.jrrahulsharma.online (the “Service”). By using the Service, you agree to the practices described here.

Information We Collect

• Account data: name, email, role, and login credentials.
• Lead and project data you choose to store in the CRM.
• Usage and technical data: IP address, browser type, device info, pages visited.
• Integration data: tokens and identifiers for connected services (e.g., Facebook) stored securely.
• Lead data from Facebook Lead Ads: information you submit in Facebook lead forms (such as name, email, phone, form responses) that we receive to respond to your request.

How We Use Information

• Provide, maintain, and improve the Service and features.
• Authenticate users and secure access.
• Integrate with third-party platforms you connect.
• Monitor performance, prevent fraud, and ensure availability.
• Communicate updates, support, and important notices.
• Contact you about our services based on details you submit via Facebook Lead Ads or other forms, including responding to inquiries, scheduling consultations, and sharing relevant service information.

Legal Basis

We process data to perform our contract with you, based on legitimate interests to operate and secure the Service, and where required, with your consent.

Data Sharing

We do not sell personal information. We may share data with:

• Service providers supporting hosting, analytics, and security under contractual safeguards.
• Third-party platforms you authorize (e.g., Facebook APIs) to retrieve data you requested.
• Legal authorities when required by law.

International Transfers

Data may be processed in locations outside your jurisdiction. We apply appropriate safeguards consistent with applicable laws.

Data Retention

We retain data for as long as your account is active or as needed to provide the Service and comply with legal obligations.

Your Rights

• Access, update, or delete your data stored in the CRM.
• Object to or restrict certain processing.
• Request export of your data where technically feasible.

Security

We implement technical and organizational measures to protect your data, including access controls, encryption in transit, and audit logging.

Cookies

We use essential cookies for authentication and session management. You can manage cookies in your browser settings; disabling essential cookies may affect functionality.

Third-Party Services

When you connect integrations (e.g., Facebook), their privacy policies apply to the data processed by those platforms. Review Facebook’s policies before connecting.

Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect data from them.

Changes to This Policy

We may update this policy from time to time. Continued use of the Service after changes means you accept the updated policy.

Contact

Jr Rahul Sharma Digital

Email: jrrahulsharma@gmail.com
Phone: +91 9512696512
Address: Kalamboli, Sect 15, Navi Mumbai, Maharashra, India, 410210.